CANDOR: Communication and Optimal Resolution

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Course Curriculum

  • What is CANDOR?
    30 minutes
  • Module 2 : Empathic Communication with Patients and Families After Unexpected Harm
    30 minutes
  • Module 3: Cognitive Interviewing and Event Investigation
    30 minutes
  • Module 4: Empathic Communication with Providers Affected by Patient Harm
    30 minutes
  • Module 5: Resolution Conversations: Financial and Non-Financial Remedies
    30 minutes